Our 'Total' IT support package offers you complete peace of
mind. The responsibility for the smooth running of your systems becomes our
priority. This package offers unlimited access to our support line,
unlimited remote access support PLUS unlimited on-site support PLUS all
replacement parts at discount price* needed to get the system up and working
correctly.

Our aim is to offer superior levels of customer service, so not only will we
solve your problems when you call, but we will proactively monitor your
systems to check for potential problem areas. This includes regular checks
of your Anti-Virus software, your back-up solution, and the operating system
event logs all with the aim of maintaining your productivity.


The 'Total' package includes all of the following:

Unlimited telephone support.

Unlimted remote-access support.

Unlimted on-site labour.

Discount on replacement parts.*

Quarterly health check for security, anti-virus, potential problems.

First response usually 1 hour.

On-site within 4 hours.

To speak to one of our consultants, please call us on 0845 838 5937 or fill
in the online form for us to contact you at your convenience.

*Terms and conditions apply



We also offer non-contract support. This is where you pay for our services
as and when you require them. We still offer the above response times and
level of service, including FREE e-Mail support. For the smaller, one PC
company, this is the more cost-effective solution.





All our support levels are backed up by our accreditation. We employee
Microsoft Certified Professionals, as well as a Microsoft Certified Systems
Engineer


 
   

 

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